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Why testing Competency

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These days every other company is having a testing competency or planning to have one.. Be it a captive center or a services company and to some extent product companies as well.. Why is it necessary or good to have a testing competency and if its good to have why it took so long for the companies to adopt this.. As per my thoughts the following points contributes to that.

  1. Complexity of Application : day by day the applications are getting complex and testing is becoming more difficult and challenging. So to have a quality testing you need automation and different types of testing with innovative approach.
  2. Knowledge Sharing : with competency the lessons learned can be shared with other teams and people. And also new techniques and frameworks can be shared and taught easily.
  3. Faster Support: Support to projects can be done faster since the pool of people are available.
  4. Better Crisis Management: Since good and trained resources are always available the crisis in projects can be identified faster and more easily.
  5. Resource Attrition: Key people leaving the organization can be addressed better and planned since knowledge is no more with one person,its being shared.
  6. Customer Confidence: Since the company is investing in research and development customer gets a confidence while dealing with the company.
  7. Continuous improvement : Since there is one dedicated team doing research on one-thing the process, technology continuously getting updated .
  8. Training Cost: Training cost can be reduced by having in house training rather then going for expensive outside training.
  9. Employee Satisfaction: Since employees got a chance to work of research they also feel satisfied.

I think these are the points which attracts companies to start competency.. Let me know if I am wrong anywhere or missed some points.

Please provide your valuable inputs.

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  1. August 24, 2010 at 4:39 am

    Knowledge sharing is the key for me. Also, a competency will always invest in new technologies and be prepared for the future. That is worth every dollar you put into the competency.

  2. murali
    August 25, 2010 at 8:27 am

    Software testing is any activity aimed at evaluating an attribute or capability of a program or system and determining that it meets its required results. Although crucial to software quality and widely deployed by programmers and testers, software testing still remains an art, due to limited understanding of the principles of software. The difficulty in software testing stems from the complexity of software: we can not completely test a program with moderate complexity. Testing is more than just debugging. The purpose of testing can be quality assurance, verification and validation, or reliability estimation. Testing can be used as a generic metric as well. Correctness testing and reliability testing are two major areas of testing. Software testing is a trade-off between budget, time and quality.

  3. September 2, 2010 at 1:26 pm

    Having lived it myself, I totally support the concept.
    Benefits are highlighted already, here are some considerations –

    * Infrastructure should support – ‘unlimited-access’ without the need to bend any rules. R&D relates to freedom of experimentation.
    * The myth Testing is easy needs to be dealt with, with utmost care.
    * C-level people need to be (re)educated about grandness of it – QA Competency should be treated shoulder to shoulder with other competencies – without which , the idea of creating such a competency should be dropped.
    * Hierarchy kills research. A typical tester’s mind is prone to destruction and loosing interest too soon – to keep them interested, they should be dealt with self-organizing and non-hierarchical approach.

    • Biswajit Agarwal
      September 2, 2010 at 3:28 pm

      fully agree with you Prateek..

  4. February 7, 2011 at 8:46 pm

    Though not related to the topic, I just thought I’l drop in a writeup link here – http://goo.gl/zOwO3

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